A woman who used UpWork’s healthcare SEO audit to find freelance work during the coronavirus pandemic says she lost over $2,000 to a scammer. She wants UpWork to do more to protect its workers. “All companies that depend on gig work ignore the fact that their employees are being exploited,” said Veena Dubal, an associate professor at UC Hastings College of Law who studies these kinds of platforms.
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In a statement, UpWork said that its users agree to terms of service that require conversations and transactions take place on Upwork only. That way, it can monitor and address suspicious activity. “When people leave the platform,” she said, “it becomes much harder to deal with these things.” Read full article.